Protecting donor data: the triple threat facing UK Charities

Learn how Northdoor can help your charity implement data security and compliance

3rd March 2025BlogJames Cherry

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The evolving landscape of cyber threats in charities

Cyber security has become a critical concern for UK charities, with an estimated 924,000 cybercrimes reported in 2024 alone. As organisations that handle sensitive donor and beneficiary data, charities must now navigate an increasingly hostile cyber landscape while facing unprecedented operational challenges.

The triple threat to charities

The charity sector currently faces three interconnected challenges that significantly impact their ability to protect donor data. First, there’s a rising demand for services amid economic uncertainty, stretching resources thin. Second, charities are experiencing a decrease in donor contributions, forcing difficult financial decisions. Third, operational costs continue to climb, particularly for essential technology investments. These pressures often lead charities to reduce spending on cybersecurity, making them more vulnerable to attacks. The Charity Commission notes that only 19% of charities currently maintain a formal cyber incident response plan, and 39% seek external cybersecurity guidance, highlighting a concerning gap in sector-wide security preparedness.Protecting Donor data

The critical role of trust

For charities, reputation and trust are fundamental to their operations. When donors share their personal and financial information, they expect it to be protected. However, the combination of sensitive data and limited security measures makes charities particularly attractive targets for cybercriminals.

Data breaches can have devastating consequences for charities. Beyond the immediate financial impact, they can lead to a loss of donor confidence, reduced volunteer engagement, and ultimately, a diminished ability to deliver essential services to beneficiaries.

 Meeting regulatory requirements

Key regulations such as the General Data Protection Act (GDPR), Digital Operational Resilience Act (DORA), Network and Information Security Directive (NIST2), EU Artificial Intelligence Act (EU AI), and Data Security and Protection Toolkit (DSPT) demand stricter adherence. Non-compliance carries hefty financial consequences and reputational risks. Charitable organisations must now view compliance as an integral operational component rather than merely a legal requirement.

Practical solutions for charities

Despite these challenges, there are several practical steps charities can take to enhance their data security. Regular staff training remains one of the most effective defences against cyber threats, as human error often contributes to security breaches. Basic security measures, such as multi-factor authentication and regular software updates, can significantly reduce vulnerability to attacks.

Microsoft offers specific tools and solutions for nonprofits, often at heavily discounted rates or as donations. These resources can help charities strengthen their security posture across platforms like Azure and Office 365 without straining limited budgets.

Many charities are also finding value in collaborating with third-party IT consultants who can provide cost-effective security solutions. These partnerships help organisations implement strong security measures while ensuring efficient use of limited resources.

Building sector resilience

The charity sector’s strength lies in its ability to work together. By sharing information about cyber threats and best practices, charities can build collective resilience against cybercrime. This collaborative approach, combined with strategic investment in security measures, will be crucial for protecting donor data and maintaining public trust in 2025 and beyond.

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