Captcha scams: How to identify and protect yourself

17th March 2025BlogNeil Taylor

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Beware of emerging cyber threat: Fake CAPTCHA scams

We’ve all been there – staring at a CAPTCHA challenge, squinting to determine if that tiny pixelated square contains a traffic light or a fire hydrant. While these verification systems can be frustrating, they serve an important purpose in distinguishing humans from bots. Unfortunately, cybercriminals have found a way to exploit our familiarity with these challenges through sophisticated captcha scams.

According to a recent report by Microsoft Security, captcha scams have become increasingly sophisticated in recent months, with thousands of users falling victim. This growing threat demands our attention and awareness.

What are fake CAPTCHA scams?

A fake captcha may ask you to perform unusual actions like pressing specific key combinations or copying and pasting text – actions legitimate CAPTCHAs never request. These deceptive verification systems are designed to trick users into executing malicious commands that compromise their devices and personal information.

Many users wonder: is CAPTCHA safe to interact with on websites they visit? While legitimate CAPTCHA systems from trusted providers like Google reCAPTCHA are safe, the rise of convincing imitations has made this question more relevant than ever.

CAPTCHA examples

How Captcha scams work

Understanding how captcha scams work is essential for protecting your personal information online. These attacks typically follow a specific pattern:

  1. Initial Contact: You receive an email or encounter a website with a security warning or verification requirement.
  2. Fake CAPTCHA requests: Users are prompted to verify they are not robots, but instead of a standard CAPTCHA, they encounter steps designed to execute malicious commands. Security researchers have identified a campaign called “Storm-1865” that specifically targets users of popular booking websites with these tactics.
  3. Clipboard hijacking: The fake CAPTCHA uses JavaScript to secretly copy malicious code to your clipboard.
  4. Command execution: You’re instructed to press Windows+R to open the Run dialog and paste the contents (the malicious code).
  5. Malware deployment: Once executed, the code downloads and installs malware that can steal passwords and financial information or give attackers remote access to your system.

How Captcha scams work

Warning signs of fake CAPTCHA

Learning how to identify fake captcha challenges can protect you from malware and credential theft. Here are key red flags to watch for:

Unusual instructions:

Legitimate CAPTCHAs typically ask you to:

✅ Identify objects in images
✅ Type text from an image
✅ Solve simple puzzles or math problems

Fake CAPTCHAs may ask you to:

❌ Press specific key combinations (like Windows+R)
❌ Copy and paste text or commands
❌ Download software to complete verification
❌ Enter personal information beyond a simple checkbox

How to protect yourself from CAPTCHA scams

To safeguard against these scams, follow these best practices:

  • Only use trusted websites:
    Check the website URL carefully for misspellings or unusual domains. Be wary of sites you’ve never visited before.
  • Verify before interacting:
    Look for signs of a legitimate website (professional design, working links, contact information).

For businesses, additional measures are crucial:

  • Implement employee security awareness training
  • Deploy advanced email security solutions.

What to do if you encounter a CAPTCHA scam

If you suspect you’ve encountered a fake captcha:

    1. Close the page immediately without interacting further.
    2. Run a malware scan on your device using reputable security software.
    3. Monitor your accounts for any suspicious activity.
    4. Report the incident to your IT department or service desk if it occurred on a work device.
    5. Change passwords for important accounts if you believe you may have been compromised.

While legitimate CAPTCHA systems are safe, it’s important to verify you’re on a trusted website before engaging with any verification challenge. Cybercriminals continually evolve their tactics, making ongoing awareness essential. Share on X

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